Geför­dert durch:


Schnei­der, Dia­na (2019, 7.5.): The princip­le of inte­gra­ted rese­arch on the examp­le of DSS in con­text social work, 18th Annu­al STS Con­fe­rence Graz 2019, Track Digi­ta­liz­a­ti­on of Socie­ty – S4: App­ly­ing arti­fi­cial intel­li­gence on vul­nerable tar­get groups: chan­ces and chal­len­ges, Graz. [Tan­dem 5]

Today the usa­ge of algo­rith­ms and Big Data Ana­ly­tics in prac­ti­ce repla­ces pro­ces­ses of human decisi­on making more and more. In the con­text of wel­fa­re insti­tu­ti­ons, espe­cial­ly in the area of social work, first fin­dings and results of the imple­men­ta­ti­ons of decisi­on sup­port sys­tems (DSS) were publis­hed in the United Sta­tes, Cana­da, Isra­el, and Aus­tra­lia [1]. Cur­r­ent­ly, in Euro­pe, the­re is mar­gi­nal explo­ra­ti­on of usa­ge of DSS in this con­text yet. With the AMS-model from Aus­tria [2] which will be used to deter­mi­ne the need for sup­port mea­su­res of unem­ploy­ed peop­le to obtain a job, howe­ver, it beco­mes clear that rese­arch has alrea­dy arri­ved here and a dis­cus­sion about the oppor­tu­nities and chal­len­ges of the­se tech­no­lo­gies is indis­pensable. Ano­t­her examp­le of the app­li­ca­ti­on of DSS in the social sec­tor is MAEWIN pro­ject which is part of the of the Digi­tal Socie­ty rese­arch pro­gram fun­ded by the Minis­try of Cul­tu­re and Sci­ence of the Ger­man Sta­te of North Rhi­ne-West­pha­lia. The pro­ject inter alia aims to deve­lop a pro­to­ty­pe of a decisi­on sup­port sys­tem for the use in Social Work. In both cases, the DSSs aim to recon­struct pat­terns based on the docu­men­ta­ti­on about a third par­ty. The ana­ly­sis of pat­terns beco­mes par­ti­cu­lar­ly pro­ble­ma­tic if the­se are used asses­sing of the need of inter­ven­ti­ons. The same seems to app­ly if the per­son who be asses­sed can­not par­ti­ci­pa­te in the docu­men­ta­ti­on that is used for the assess­ment. The approach of inte­gra­ted rese­arch can be a tool to iden­ti­fy such chal­len­ges at an ear­ly sta­ge and to react accord­in­gly. Alt­hough the con­cept of inte­gra­ted rese­arch as a ral­ly­ing cry has been part of the inno­va­ti­on pro­gram­me of the Ger­man Federal Minis­try of Edu­ca­ti­on and Rese­arch (BMBF) sin­ce 2012, the­re are still no pre­cise con­cep­tu­al con­si­de­ra­ti­ons. The idea of inte­gra­ted rese­arch is the inclu­si­on of ELSI (ethi­cal, legal, and social impli­ca­ti­ons) as part of the deve­lo­p­ment of tech­no­lo­gy and is inten­ded to pre­vent the for­ma­ti­on of tech­no­lo­gi­cal fixes.

In the pro­po­sed con­tri­bu­ti­on, I will dis­cuss the approach of inte­gra­ted rese­arch using MAEWIN pro­ject as an examp­le after out­lining main chal­len­ges in the usa­ge of DSS in the con­text of wel­fa­re sta­tes. On the one hand, a pro­po­sal is made on how inte­gra­ted rese­arch could be imple­men­ted. On the other hand, it will be illus­tra­ting which chal­len­ges and ques­ti­ons are nevertheless asso­cia­ted with inte­gra­ted rese­arch. [This con­cerns for instance trans­pa­ren­cy issu­es.]



[1] Lied­gren, P.; Elvha­ge, G.; Ehren­berg, A. and C. Kull­berg (2016): The Use of Decisi­on Sup­port Sys­tems in Social Work. A Scoping Stu­dy Lite­ra­tu­re Review, Jour­nal of Evi­dence-Infor­med Social Work 13, p. 1–20, DOI: 10.1080/15433714.2014.914992

[2] Holl, J.; Kern­beiß, G. and M. Wag­ner-Pin­ter (2018): Das AMS-Arbeits­markt­chan­cen-Modell. Doku­men­ta­ti­on zur Metho­de, Kon­zept­un­ter­la­ge vom Okto­ber 2018, Syn­the­sis­For­schung,, last visi­ted 17/12/2018.